Privacy Policy

This is the web site of Parque del Lago Hotel.

Our postal address is
P.O.Box 624-1007
San Jose, Costa Rica, 50 meters East of La Sabana Park, Paseo Colon.

We can be reached via e-mail at reserve@parquedellago.com or you can reach us by telephone at (506) 2547-2000.

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, payment information (e.g., credit card number and billing address).

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, and used by us to contact consumers for marketing purposes.

With respect to Cookies: We use cookies to store visitors preferences, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, as well as record past activity at a site in order to provide better service when visitors return to our site.

With respect to Emails & Phone Numbers: If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address or by clicking on the Unsubscribe link provided in the bottom portion of any emails you receive from us.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

With respect to Security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access this information by e-mailing us at the above address, write to us at the above address or visitinging your Profile Center from the link provided in the bottom of any email you receive from us.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number or visiting your Profile Center from the link provided in the bottom of any email you receive from us.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.